SUPPORT

For help managing your services please contact customer service via one of the options below.

Frequently Asked Questions

Do you want to know the answers to the most frequently asked questions of our support team?  Click here to find the answers to your common questions.

Merchant Service Numbers

Merchant Partners Contact Center
855-554-6179 (Main Customer Service)

Merchant Relationship Management
844-303-3580 (Processing and Settlement)

Client Implementations
866-814-4081

Hardware Support
800-770-5404

Developer Support
844-581-7896

Support Hours

Monday – Friday, 6 am – 6 pm (PST), excluding Holidays listed below.

  • New Year’s Day – Jan 1 – Closed
  • President’s Day – Monday Feb 17 (6 am – 3 pm)
  • Memorial Day – Monday May 25 (6 am – 3 pm)
  • Independence Day – July 4
  • Labor Day – Monday Sep 7 (6 am – 3 pm)
  • Thanksgiving – Closed
    • Thursday Nov 26 (6 am – 3 pm)
  • Christmas Eve – Dec 24 (6 am – 3 pm)
  • Christmas Day – Dec 25 – Closed
  • December 28-31 (Monday-Friday 6 am – 3 pm)

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